WEB MAGNATE PTY LTD
Join Our Team as a Tele Sales Executive – Forex Brokerage at Web Magnate
Dhaka
Deadline: 2025-09-07
5 Positions
Job Overview
Company: WEB MAGNATE PTY LTD
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-28
Experience: 1 Years
Education Requirements
Bachelor's degree in relevant fields such as BSc, BCom, MSc, BBA, or BBS.
Job Responsibilities
- Assist clients with account-related issues, trading platform navigation, deposits/withdrawals, and general product information.
- Perform outbound follow-up calls to ensure client satisfaction and resolve any concerns.
- Collaborate with internal teams to resolve complex client issues.
- Maintain up-to-date knowledge of Forex, trading platforms (e.g., MT4, MT5), and financial markets.
- Escalate issues to relevant departments as necessary and ensure timely resolution.
- Document customer interactions accurately in CRM systems.
Required Skills
- Call Support
- Customer Relationship Management
- Sales target
- Customer Service
- Tele Marketing
- Telecommunication Products & Services
Benefits & Compensation
- Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
About Us: We are a rapidly growing software company dedicated to providing high-tech solutions in the Information Technology sector. Our team is passionate about innovation and aims to enhance our online presence to better serve our customers.Position Summary: We are looking for a Tele Sales Executive – Forex Brokerage, who will serve as the frontline for customer service. The ideal candidate will generate customer leads, handle customer inquiries through chat, email, and phone calls, resolve issues efficiently, and provide knowledgeable, friendly assistance. This position requires strong communication skills, a customer-first attitude, and the ability to work in a fast-paced environment.Key ResponsibilitiesAssist clients with account-related issues, trading platform navigation, deposits/withdrawals, and general product information.Perform outbound follow-up calls to ensure client satisfaction and resolve any concerns.Collaborate with internal teams to resolve complex client issues.Maintain up-to-date knowledge of Forex, trading platforms (e.g., MT4, MT5), and financial markets.Escalate issues to relevant departments as necessary and ensure timely resolution.Document customer interactions accurately in CRM systems.Required Skills:Call SupportCustomer Relationship ManagementSales target achievementExcellent Customer ServiceTele MarketingKnowledge of Telecommunication Products & ServicesExperience:At least 1 year of experience in a relevant field.Experience in Software Companies, IT Enabled Services, Call Centers, or related business areas.Education Requirements: Bachelor of Science (BSc), Bachelor of Commerce (Pass), Master of Science (MSc), Bachelor of Business Administration (BBA), or Bachelor of Business Studies (BBS).Job Benefits:Performance bonusYearly salary review2 Festival Bonuses per yearHow to Apply: Interested candidates should apply before 2025-09-07. For inquiries, reach us via 01736766470 or visit our office.