Vortex Infosys
Exciting Opportunity for Telesales Executive International (Night Shift)
Dhaka
Deadline: 2025-09-30
15 Positions
Job Overview
Company: Vortex Infosys
Location: Dhaka
Type: FullTime
Salary: Tk. 20000 - 25000 (Monthly)
Posted: 2025-09-04
Experience: 0 Years
Education Requirements
O Level, A Level, HSC, Bachelor of Business Administration (BBA), Diploma
Job Responsibilities
- Make outbound calls to USA / Canada customers and handle different topics according to the communication script.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Sell services / products over the phone as per the instructions provided.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal / team qualitative and quantitative targets.
- Manage large number of inbound and outbound calls to generate leads and close sales.
- Follow provided scripts and adapt to different topics.
- Identify customer needs, clarify queries, and provide solutions.
- Sell services/products over the phone based on instructions. Achieve both personal and team performance targets.
Benefits & Compensation
- Weekly 2 holidays
- Performance bonus
- Salary Review: Half Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Job Description
Position OverviewJoin our dynamic team at Vortex Infosys as a Telesales Executive with a focus on international markets! This exciting role primarily involves making outbound calls to customers in the USA and Canada, where you will have the opportunity to sell our services and products effectively over the phone.Key ResponsibilitiesMake outbound calls to customers, following up on scripts and addressing various topics as required.Identify and assess customer needs and clarify relevant information.Proactively sell services/products over the phone while achieving personal and team targets.Document all interactions in our CRM database to maintain accurate records.Manage a high volume of inbound and outbound calls to generate leads and conversions.Utilize effective communication and scripting to engage customers and provide solutions.Adapt to various topics and customer queries, ensuring a positive customer experience.RequirementsThe ideal candidate will possess:Education: O Level, A Level, HSC, Bachelor of Business Administration (BBA), or Diploma.Age: Between 18 to 30 years.Language: Fluency in English is a must.Availability for night shifts from Monday to Friday (8:00 PM - 5:00 AM).Commitment to work for a minimum of 6 months.BenefitsWeekly 2 holidays.Performance-based bonuses.Half-yearly salary review.Full subsidized lunch facilities.Festival bonuses of 2.About the CompanyVortex Infosys is a leading business process outsourcing company, providing a comprehensive range of services including inbound and outbound customer support, call center solutions, and digital marketing. We take pride in offering our clients exceptional support and tailored solutions to meet their business needs.If you are passionate about sales and customer service, we encourage you to apply and be a part of our success story!